At EDGE Hair & Beauty, we aim to deliver your products safely and on time through our trusted logistics partner Rushly Express.

Shipping Coverage

We currently offer delivery across:

  • United Arab Emirates (UAE)
  • Selected international locations (on request)

All deliveries are handled by our professional courier partner to ensure secure and timely service.

Delivery Time

Delivery timelines depend on the selected shipping method:

  • Standard Delivery: 2–5 business days
  • Express Delivery: 1–2 business days
  • Same-Day Delivery: Available for select Dubai locations

Our delivery partner offers multiple options including same-day, next-day, and standard shipping depending on urgency.

Shipping Charges

  • Shipping charges are calculated at checkout based on location and order size
  • Free Shipping may be available on selected offers or minimum order value
  • Any additional delivery charges will be clearly shown before payment

4. Order Processing

  • Orders are processed within 24–48 hours after payment confirmation
  • Orders placed on weekends or public holidays will be processed on the next working day

5. Order Tracking

Once your order is shipped:

  • You will receive a tracking update (if available)
  • You can track your shipment through our delivery partner’s system

Our logistics partner provides real-time tracking for better transparency and customer experience.

6. Delivery Process

  • Orders are delivered door-to-door to the address provided
  • Please ensure your contact details and address are accurate
  • Our delivery partner may contact you for confirmation before delivery

7. Failed Delivery

If delivery is unsuccessful due to:

  • Incorrect address
  • No response from customer
  • Customer unavailable

The order may be:

  • Re-attempted
  • Returned or rescheduled with additional charges

8. Damaged or Missing Items

If you receive a damaged or incorrect product:

  • Contact us within 24–48 hours
  • Provide photos and order details
  • We will assist with replacement or resolution

9. International Shipping (If Applicable)

  • Delivery time may vary based on destination
  • Customs duties or import charges (if any) are the customer’s responsibility

10. Contact Us

For any shipping-related queries, please contact:

EDGE Hair & Beauty
📍 69A St – Jumeirah – Jumeira First – Dubai – United Arab Emirates
📞 +971 4 344 1799
📧 info@beautybyedgehair.com
🌐 https://beautybyedgehair.com/

11. Policy Updates

EDGE Hair & Beauty reserves the right to update this Shipping Policy at any time without prior notice.