Welcome to EDGE Hair & Beauty. Here are answers to common questions about our services, bookings, and product orders.

💆‍♀️ Appointments & Services

Q: How can I book an appointment?
You can book directly through our website or contact us via WhatsApp or phone.

Q: Do I need to book in advance?
Yes, we recommend booking in advance to secure your preferred time slot.

Q: Can I reschedule or cancel my appointment?
Yes, please inform us at least 24 hours in advance to avoid cancellation charges.

Q: What happens if I arrive late?
Late arrival may reduce your service time or require rescheduling depending on availability.

💇‍♀️ Salon Treatments

Q: How do I choose the right treatment?
Our team will guide you based on your hair type and needs during consultation.

Q: Are your treatments safe for all hair types?
Yes, we use professional products suitable for different hair types.

Q: How long do treatments like Hair Botox or Smoothening last?
Results typically last 2–4 months, depending on hair care and maintenance.

Q: Can I purchase products from your website?
Yes, you can order directly through our website for home delivery.

Q: How do I know which product is right for me?
You can contact us for recommendations based on your hair concerns.

Q: What payment methods do you accept?
We accept secure online payments via PayTabs and other available options on checkout.

Q: Is online payment safe?
Yes, all payments are processed through secure payment gateways.

Q: How long does delivery take?
Delivery usually takes 1–5 business days depending on your location.

Q: Which delivery company do you use?
We partner with Rushly Express for fast and reliable delivery.

Q: Do you offer same-day delivery?
Yes, same-day delivery may be available in select Dubai areas.

Q: Can I get a refund for services?
Salon services are non-refundable once completed, but we may offer corrections if needed.

Q: Can I return a product?
Yes, unused and unopened products can be returned within 3–5 days with proof of purchase.

Q: What if my order is delayed or damaged?
Please contact us within 24–48 hours, and we will resolve the issue as soon as possible.

Q: How can I contact EDGE Hair & Beauty?

📍 69A St – Jumeirah – Jumeira First – Dubai – United Arab Emirates
📞 +971 4 344 1799
📧 info@beautybyedgehair.com
🌐 https://beautybyedgehair.com/

If you have any other questions, feel free to contact us anytime. Our team is always happy to assist you 💖